Reply To: JoCo Cruise Crazy 3: Get excited and talk about things!
We are very sorry people are still encountering trouble with all of this. Please continue to log your problems here–incl. times tried, systems used, etc.–it’ll be very helpful in our reporting back to RCI. Also, please report if you had SUCCESS checking in.
Double-checking here: can everyone still at least access your RCI login, and reserve excursions/spa treatments/etc.?
Because in the absolute worst case, you will still be able to check in physically at the cruise port even if you weren’t able to check in online. It’s certainly not the best solution or our preferred solution; but we don’t want people worrying they won’t be able to get on board if they can’t check in online.
We’ll continue to communicate with RCI about these issues in the hopes of finding a resolution. Believe me, we are as upset, if not more upset, than you are about it.
And if it’s any consolation, I can’t check in yet either. :/
P